Explore a range of transportation options for your spa getaway
City Center
Pollāchi
6.0
mi
Airports
Coimbatore International (CJB)
38.6
mi
Cochin International (COK)
80.5
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free parking
24-hour services
24-hour reception
Babysitting
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Baggage storage
Coffee shop
Multilingual staff
Guest Parking
Electric kettle
Services
Laundry
Dry cleaning
Dining
Restaurant
Free breakfast
Business
Business center
Children
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Television in lobby
Spa center
Room features
Air conditioning
In-room safe
Sitting area
Balcony
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
Coco Lagoon, Meenkarai Road,
Pollāchi,
India,
642001,
Tamil Nadu
Map view
Coco Lagoon, Meenkarai Road,
Pollāchi,
India,
642001,
Tamil Nadu
City landmarks
Servaikaranpalayam
Ambarampalayam Dargah
1.7
mi
Prasanda Vinayagar Temple
1.7
mi
Karuppurayan Temple
1.9
mi
Maakaliamman Temple
2.1
mi
Vinayagar Temple
2.1
mi
Church
2.2
mi
Temple Rd
Masaniamman Temple
3.9
mi
Restaurants
The Palm
400 ft
Coco Lagoon by Great Mount Resort
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
86%
loved the resort and would return for another relaxing stay
8.6/10
Great
Rooms
8.0
Location
8.6
Service
6.8
Dining
7.6
Guest reviews
8.6/10
based on 5 reviews
8.4
8.4/10 based on 33 reviews
Layla
United Kingdom,
March
2025
6.6/10
I had a delightful stay at Coco Lagoon and loved the beautiful surroundings and helpful staff. The rooms were well-equipped, but I experienced some challenges with customer service that affected my overall experience. The food was primarily delicious, but there were limited vegetarian options. Overall, it was a mixed bag.
Rooms
6.0
The room was neat and clean, but it was noisy from other rooms and lacked adequate water pressure in the shower.
Service
6.0
The staff were friendly and often checked in with us about the food taste, but there were moments where they seemed overworked and slow to respond, especially when I urgently needed ice for a minor injury.
Location
8.0
The resort is set in a serene area near the Parambikulam tiger reserve, making it accessible to many sightseeing spots, which was enjoyable.
Dining
6.0
While the food was delicious, the limited vegetarian options and slow service at times were quite disappointing, especially during breakfast.
Facilities
7.0
Facilities like the pool and indoor games area were excellent, but there could be improvements in terms of service and staff availability for guests.
Alexander
United Kingdom,
December
2024
8.6/10
I had a lovely stay at Coco Lagoon By Great Mount. the location is tranquil and beautiful, and I appreciated the space around the property. The staff were attentive and eager to assist, though the dining options felt somewhat limited at times. Overall, it was a fantastic experience, perfect for families, despite a few minor hiccups.
Rooms
10.0
The rooms were excellent. very spacious with plenty of options to sit around and relax.
Service
9.0
The staff were courteous and friendly. they readily offered help with food and even suggested local attractions.
Location
9.0
It's nestled in a nice and quiet neighborhood surrounded by coconut trees. I enjoyed the calming atmosphere.
Dining
7.0
While the food was tasty and of great quality, the variety was somewhat limited. but the chef was willing to accommodate specific requests.
Facilities
8.0
The property had decent amenities for kids and various activities. the swimming pool was clean and well-maintained.
Robert
United Kingdom,
November
2024
7.6/10
My stay at Coco Lagoon By Great Mount in Pollachi was a mix of positives and negatives. The location was beautiful and surrounded by coconut trees, which provided a serene atmosphere. However, I experienced some service shortcomings, especially during a minor emergency. Overall, the food was exceptional, but the service needs some enhancing. 🌴😕
Rooms
8.0
My room was cozy and beautifully designed, just as shown in the pictures. However, it was close to the main entrance, which I didn't prefer.
Service
5.0
While some staff were courteous and friendly, I found a lack of attentiveness during a critical moment when I needed ice for my wife’s minor injury. There were instances where the staff seemed overwhelmed.
Location
9.0
The location was awesome, surrounded by coconut trees and quite serene. I enjoyed a walk to the nearby river through the hotel's coconut plantation, which was a lovely experience.
Dining
10.0
The food was lavish with an extensive spread. I particularly loved the quality and taste of the dishes prepared by talented chefs, although the breakfast timing was slightly off.
Facilities
6.0
The facilities included nice amenities, though a few things like the plunge pool filter needed better attention.
Ethan
United Kingdom,
October
2024
8.4/10
I had a wonderful stay at Coco Lagoon, where the serene environment and beautiful surroundings were truly delightful. the spacious rooms offered stunning views, while the infinity pool was a highlight. The staff provided exceptional service and genuine warmth, making my experience even better. Though there were some quirks in the reservation system, the overall charm of the place made it worthwhile.
Rooms
8.0
My room was spacious and clean, providing a perfect view of the infinity swimming pool. it was lovely, but some areas felt a bit soulless.
Service
9.0
The staff were all exceptionally welcoming. Mr. Yoga and Ms. Lavanya's hospitality made our arrival memorable, though there were moments when service seemed a bit overworked.
Location
8.0
The resort is beautifully nestled in a grove of coconut trees. it was easily accessible to many sightseeing spots around Pollachi.
Dining
9.0
Dining at The Palm Restaurant was excellent with a lot of choices. the food quality was consistently amazing, making every meal enjoyable.
Facilities
8.0
The resort had great facilities with activities for all ages, including a bicycle center and a beautiful spa. everything felt well-maintained, although some areas could benefit from improvements.
Elliot
United Kingdom,
October
2024
7.2/10
I had a mixed experience at Coco Lagoon By Great Mount. The ambience was beautiful and peaceful, but the service left much to be desired. Although the rooms were clean and well-maintained, I faced several issues with the staff's responsiveness and the vegetarian food options were quite limited.
Rooms
8.0
The room I stayed in was spacious and clean, though I did notice some inconsistencies with housekeeping, like missing coffee mugs during my stay.
Service
5.0
While some staff, like Suman and Madhan, were very helpful, I found the overall service lacking. The staff seemed overworked and not always attentive, which was disappointing.
Location
9.0
The resort is situated among coconut trees and offers lovely views, making it a great escape from the hustle and bustle, especially with easy access to nearby sightseeing spots.
Dining
6.0
The food quality was average, and as a vegetarian, I struggled to find decent options for meals, particularly during the gala dinner, which was quite costly without suitable choices.
Facilities
8.0
The resort offered great facilities like an infinity pool and the option for activities like river walks and bullock cart rides, which added to the overall enjoyment of my stay.
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